Basic customer service engagement experience
Shopper Interview Questions
5,852 shopper interview questions shared by candidates
How would I text my customer if an order is late
What is something you've done wrong in your life and how did you resolve it?
Customer service back ground
How will my customer service apply to my job? Something like that.
Name three skills you possess.
Describe how i would message the customer to inform them i was going to be late on their 5-6 delivery
How do you pick out good produce? What have you done lately to go above and beyond to help someone? Why do you want to work for us?
Give an example when you provided excellent customer service?
Questions were a bit difficult and consisted of behavioral, aptitude, personal, and job experiences. All my answers were being written down by all 3 people. The interview was more of a test than an actual interview. Some questions asked I felt was an attempt for me to release proprietary information of my current company. Overall I felt uncomfortable during the interview. I think the HR department lacks the proper training. I was qualified for the position but the hiring managers are strict.
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