Describe a situation where you dealt with an angry customer.
Software Engineer Apple Interview Questions
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What do you do for fun? Name a situation where a relationship with a co-worker was strained by you and how did you handle it?
The personal questions that were none of his business
Name one time where you had a particularly hostile situation. How did you handle it? How did you ultimately come to a resolution?
None, i think they are looking for someone with more customer support knowledge than tech support.
What is you most memorable service experience ?
How would you define a loyal customer?
What would you do if a customer was personally rude to you?
Straight word questions, no surprises of "name a time when you had to overcome something and you did not know to how to do it at first"
The question that through me off was "Why do you do think we should pick you?" mostly because they asked this randomly in between "what's your favorite superhero and why" type of questions
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