Everything was pretty much the way others have explained on here! The two that stood out to me the most were "What would you do if you were on the floor and a customer asked for a specific shoe size but you noticed they were out?" and "What would you do if you knew the price of a product was $19.99 but the customer insisted it was $17.99?"
Why sitel?
Tell me about a time that you had a problem with your co-worker. What was the issue and how was it resolved?
Tell us a little about yourself.
There was a question about how I would handle an irate caller.
Describe a time where you had to work with an angry customer
When are you available to work?
They want to know what you are doing currently, you can't be working part time or full time as their clients don't like that. So make sure you quit your job for this $9 hour position before your interview.
What makes you the best fit for this chosen position?
Your team has 4 members. You have a meeting in 17 min that you must not be late for. You have to cross a bridge to get to the meeting on the other side. Only 2 can cross at a time. It is very dark and you only have one flashlight. The members on your team can cross the bridge in 1, 2, 5, and 10 minutes. How can you get everyone cross in 17 min?
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