The personal questions that were none of his business
Software Engineer At Interview Questions
4,577 software engineer at interview questions shared by candidates
None, i think they are looking for someone with more customer support knowledge than tech support.
Just lots of scenario questions
they thrive on empathy
Tell us about a time when your supervisor or boss gave you a compliment.
Can you tell me a time you had an angry coworker or customer and how did you deal with it?
Several technical questions just know your basic troubleshooting steps
There really wasn't a difficult or unexpected question during the interview. Im pretty sure anyone who is applying for this position has some background in technology or troubleshooting. As long as you show your customer service skills you should be fine. Customer service > Technical background. Apple as extensive and in depth training if you get the job. Anyone can teach someone how to troubleshoot or fix their product, but they cant teach customer service skills. You either have it or don't.
What qualities do you think you will need in this position?
Questions very from interview to interview. I was not asked any of the questions that were shown here.
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