.Customer Service: When did you go above and beyond in a customer service situation, maybe even taking the time to train a peer on your method to gain customer support. Planning and Execution: Describe a time when you took the initiative to plan an event or designed a method to improve something (sales, training, processes, etc) and how you gained the support of your team mates, how you got their buy in, what was the outcome (hopefully good), what was your part (hopefully leader), etc. People Leadership: Tell me about a time when your peers looked to you for advice/direction because of your skill set
