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4,528 store assistant manager interview questions shared by candidates

I found the most unexpected question to be about how I feel about terminating an employee. I was asked by my DM if an associate didn't respond to coaching for performance improvement would I make the decision to ask that associate to leave the company. I had worked for the company for about 3.5 years in total prior to applying for this promotion and in all that time I hadn't seen or heard of an associate being fired or let go due to performance. So the question caught me off-guard, I had always assumed that it was virtually impossible or unheard of to force a part-time associate out. That being said, the question seemed inline with current company emphasis on schedule only associates who are consistently producers metric-wise (this was not yet the pervading policy in daily management communication, my interview was about 6 months before the tone and policy changed). We are being directed, daily, from corporate to not schedule associates who aren't producing at predetermined corporate levels.
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Assistant Store Manager

Interviewed at Williams-Sonoma, Inc.

3.4★
Aug 24, 2013

I found the most unexpected question to be about how I feel about terminating an employee. I was asked by my DM if an associate didn't respond to coaching for performance improvement would I make the decision to ask that associate to leave the company. I had worked for the company for about 3.5 years in total prior to applying for this promotion and in all that time I hadn't seen or heard of an associate being fired or let go due to performance. So the question caught me off-guard, I had always assumed that it was virtually impossible or unheard of to force a part-time associate out. That being said, the question seemed inline with current company emphasis on schedule only associates who are consistently producers metric-wise (this was not yet the pervading policy in daily management communication, my interview was about 6 months before the tone and policy changed). We are being directed, daily, from corporate to not schedule associates who aren't producing at predetermined corporate levels.

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