They asked a lot of usual help desk situational questions and some workstation support stuff.
Support Analyst Interview Questions
5,369 support analyst interview questions shared by candidates
If you were an app what would you be?
Tell us about your past experience
Describe your project where you needed to make critical decision with no help from supervisor.
Why would you/we prefer to add a network printer by hostname instead of IP address?
How do you deal with coworkers who will not share information? Do you like on-calls or to work way and beyond 40hrs per week. How do you deal with office gossip?
Project-based questions, SQL queries, Why this role,
Tell about the Project? What do you know about Support Profile?
Name peripherals in an IT environment
Network and customer service questions
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