What do you know about Optum360 and how we optimize the billing revenue cycle?
Support Analyst Interview Questions
5,372 support analyst interview questions shared by candidates
Be able to comfortably converse with the interviewer(s) and take a short technical skills quiz simultaneously
Brain teaser
You get a call from a client who has been having an ongoing issue with the platform for weeks. The team member they were working with has been unable to resolve the issue, but you resolve it in minutes. The client laments about the situation and inquires why you were able to solve in minutes what your teammate was unable to in over a week. How do you respond to this situation?
You catch a client or colleague in violation of the ToS or policies. What do you do?
Biggest challenge I succeed and how
What is your salary expectation for this role?
Do you have any other activities that take up more than 10 hours a week?
proficiency in english and experience in handling a ticket by myself
So, whats your experience like over the past few years?
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