Where do you see yourself in 5 years?
Support Analyst Interview Questions
5,373 support analyst interview questions shared by candidates
tell me about a complex technical situation you overcame and what actions did you take to accomplish?
previosu work experience, previous customer service experience, SQL test, what my hobbies and interest were.
Tell me about a time when you had to deal with a difficult customer/colleague?
what motivates you, generic star questions
La segunda es una entrevista tecnica donde te preguntan conceptos basicos de redes, DNS, DHCP, Load balancer, IP, TLS, SSL, los dispositivos mas comunes de red como Switch y Router. Preguntas de customer interaction y troubleshooting, los comandos mas basicos de Linux y administracion de carpetas y servidores. Que sepas hacer scripts en Python o Bash. Los conceptos basicos de cloud computing y la estructura basica de una Querie en SQL.
Most of the questions were guesstimate and they were focusing on approach rather than answer.
the interview questions are basic. "how do you fix a corrupt outlook profile?" "what is the host file?" They might ask you what your focus is when providing IT support. "Customer service" is the correct answer, though they have no concept of what this is in practice.
very standard questions, felt like a basic chat.
Tell us about a problem that came up and how you resolved it without involving leadership.
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