Mainly about myself and how i would fit into working with a team.
Support Analyst Interview Questions
5,369 support analyst interview questions shared by candidates
Walk me through your experience and resume and explain how you are a good fit for this role.
I am technically WAY overqualified for this position so it doesn't apply but I would say that it was unexpected to feel so at ease with everyone involved! :)
They wanted to know what was my day to day responsiblities of my current job
What can you bring to the role and what qualities do you possess?
You have a customer who called in, upset about their dispatching being cancelled because of severe weather in the area
Describe a time you had to provide negative information to a customer and how did you present it.
Then customer service test was unexpectedly fast, but not difficult.
Have you ever had to tell a customer no and how did you handle the situation?
Some basic questions about hardware of PC and troubleshooting.
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