I explained the basic steps I follow, such as identifying the problem through user feedback, checking hardware connections, restarting the system, reviewing event logs, and testing network connectivity. I also mentioned that I document the issue and resolution for future reference.
Support Associate Interview Questions
4,762 support associate interview questions shared by candidates
all normal questions how to handle customers and communication skills should be good
What do you know about cyrpto-currencies?
Will you be comfortable working in different shifts and weekends?
Basic Unix and SQL related questions. If you are a beginner it would also do. Unix Questions like : Cat, cp, ls, du, grep, zip, gunzip commands. SQL Questions like : joins, views, index, keys, Create etc.
tell me story of your last seen movie?
Different questions to test your reactivity, creativity, public speaking - they want to know what kind of person you are
If you are hired what are you going to do to be a good worker...do a good job?
If you could live in other country, what country would you choose? Why?
Sql, Networking, OOPS all concepts we the syllabus
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