What is the OSI model and how does each layer work?
Support Associate Interview Questions
4,762 support associate interview questions shared by candidates
They asked about ports and giving the exact numbers of ports for certain situations.
Lots of Windows vs Linux questions and why.
Tell me about TCP/UDP in depth. They want to know how each works individually and in depth.
Asked about specific troubleshooting situations.
Are you confident in Network?
1. tell me about yourself?
Situational question as to how you might handle a seller/ vendor who is pissed of at Amazon sales policy etc.
I had signed on NDA form so I can't specify interview questions. But mostly questions on Networking concepts, Troubleshooting issues, my projects, and some behavioural questions.
While working, describe a customer I came in contact with that was not happy. How did I handle it?
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