Tell us about the time when you went above and beyond the call of duty for your customer/client
Support Associate Interview Questions
4,762 support associate interview questions shared by candidates
Why do you want to join Seller Support?
What are the Different DNS Records?
Lot of troubleshooting questions
Networking -- covered TCP/ IP , TCP handshake, Layer 3 protocols Linux -- How do you troubleshoot a Server? and other following questions based on that. Linux commands Behavioral : Focus solely on Amazon 14 Principles and relate it to your experience
tell me about yourself,leadership principles,what motivates you?vision and mission,job description, situational questions
Networking Linux
In first round they asked basic grammar
4. What will you do if the customer complains if his website is slow? 5. Explain the DHCP process?
1. Most questions were around TCP/IP four layers. Be through with each and every layer. most questions are from layer4 i.e., TCP header fields. ( like the difference between MTU and MSS). 2. Be prepared to answer Linux commands and troubleshooting procedure you follow for network related issues. 3. Be through with Amazon leadership principals. Prepare 2 stores for every principal. Most importantly stories should be real-life stories.
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