Have you ever had a difficult customer before and how did you manage this customer?
Support Interview Questions
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if the team required to get a number of 200 ticket/month and we only achieved 150 and the manager told you to generate the remaining 50 as a dummy tickets . what will you do?
How do you prefer to work?
What is a new product or campaign that Harrods could use to enhance customer experience?
They asked firstly what I know about options IT, why do you want to work at options? Tell me about any recent projects you’ve worked on, what did you learn from the project such as working with people that maybe didn’t pull their weight, talk me through your placement year, what did you enjoy about it, was there anything you didn’t enjoy, what were your daily tasks on placement, am I up for travelling for 3-6 months at a time, where do u see yourself in 5 years, what hobbies do you have outside of uni, what do I enjoy doing, do I enjoy working with people, if I were to put you into a team, what do you feel you would be lacking in, are you ok with doing a background check etc.
about windows
what is wifi?
if i can work under pleasure and even weekends if needed to process the unfinish
Why did you decide to apply for the position.
Differences between Hub and a switch.
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