"Tell me about your technical job experience in terms of troubleshooting or solving a given technical issue"
Support Representative Interview Questions
5,789 support representative interview questions shared by candidates
Interviewer asked me few basic customer service questions and one technical questions regarding how to do internet modem troubleshooting if cx's internet stops working. Good typing speed is required for this position.
Tell us about your past work experiences.
Basic question about support. What software you use and so on.
Basic question about support. What software you use and so on.
Past experience relevant to role.
Repetitive STAR format questions
Tell me a time when you forgot what a customer wanted and how did your I fix the problem?
Explain a time when you dealt with an irate customer, what was the situation and what was the outcome.
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