Describe times in the past where you had to provide technical assistance to someone you know.
Support Representative Interview Questions
5,789 support representative interview questions shared by candidates
They asked for example story of overcoming a difficult situation.
A series of questions were asked regarding basic technical terminology just to get an idea of what I already knew. For instance questions about coaxial cable, fiber optic cable, the meaning of "url", etc.
How would I handle the job if it got to the point where it could no longer provide a learning experience for me?
tell me about yourself what is your short term and long term goals where do you see yourself in 5 years what are your strengths and weakness
How would you handle a customer that was angry at you for something you couldn't control?
Trayectoria, empresas internacionales con las que he trabajado, preguntas generales sobre atención al cliente.
What is feedback you received from a previous employer and how did you receive it?
What you want in our next position? What your goal is in a new position?
How do you deal with a unhappy customer who just is not happy no matter what you do?
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