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Support Representative Interview Questions
5,790 support representative interview questions shared by candidates
Why should we trust you to work from home?
They asked me about a tough customer service situation I'd found myself in and how I worked my way out of it.
Why would you make a good fit for the company
What is a modem? describe wireless devices? General technical questions, but not too advance
General troubleshooting questions. Yes-no questions about an object in the room to determine number of questions required to locate object.
What would you consider to be good customer service?
Define ISP and IP. Can you tell us a situation in which one wouldn't want to use a TCP connection.
I was offered an assessment which asked me to answer several hypothetical support-related questions in written form.
Tell me about time you worked with a team on a SaaS deployment where the sponsor was not engaged.
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