Engaged and showed that they were looking at my resume. Be prepared in relating your experiences to your position.
Support Representative Interview Questions
5,790 support representative interview questions shared by candidates
Describe a situation where you had to deal with a difficult client. What was the issue and how did you help resolve it?
Where do you see yourself in 5 years? What do you look for in a job?
Give me an example of a time where you went above and beyond for a customer. Another good one is walk me through how you would help troubleshoot a printed - over the phone.
knowledge based, value based and mission based questions.
Role play: she acted like a upset customer and wanted me to explain the process of hooking internet up to an iOS device?
Why do you want to work at home?
I was asked to demonstrate my proclaimed ability
Nothing difficult at all
How to do basic navigation on a computer.
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