Tell me about a time you handled an angry customer?
Support Representative Interview Questions
5,789 support representative interview questions shared by candidates
Tell me what makes you a good candidate for this position?
Why should we hire you for this job?
What did you dislike about your past employer?
I was asked no unique questions.
Are you open to learning new information to perform this job well?
How do I handle the stress of unhappy customers?
Just be ready for a behavioral style questions that ask you to demonstrate previous qualifying skills
How do you handle conflict?
They ask you to describe exactly how a call center works. They also ask you some random questions about technology. For example: " what is an LCD TV and what does LCD stand for?" There were maybe three questions like that to make sure you at least have the most basic familiarity with technology.
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