Name and explain a time when you had to make a decision that was unpopular.
Support Representative Interview Questions
5,788 support representative interview questions shared by candidates
how have or word you handle a customer who is upset and enraged during a call?
why do you want the job? Why should we hire you and where do you see yourself in 5 years?
Tell me about yourself? Give me one difficult situation you've encountered and how did you overcome it?
Questions regarding experience and a few general knowledge questions relating to the position.
What is your favourite mobile operating system and why?
Tell me about a time you dealt with a difficult customer. What was the outcome?
Desired work hours
Describe a time where you had to make a situational decision that may have been in opposition to policy or procedure set in place.
Which operating system do you like best and why?
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