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Support Representative Interview Questions
5,787 support representative interview questions shared by candidates
To explain how I used AD in my last role and how I would use AD to reset a password.
Basic questions you get to experience elsewhere...
Whether I knew the company's business and why I wanted the job.
Relationship Building
One of the questions was to describe one difficult situation and what actions did I take to overcome the difficulty.
What's the difference between pop3 and SMTP
Basic Linux and Networking Concepts
It was pretty straight forward, difficult and unexpected because I couldn't remember the answer the question which I had learn before a while back.
Be familiar with the well known port numbers (DNS, DHCP, etc). Networking (routing protocols, FHRPs, VLANs etc) and Linux CLI skills are essential.
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