My comfort level dealing with upset customers face to face.
Tech Support Analyst Interview Questions
19,270 tech support analyst interview questions shared by candidates
Do you have any upcoming vacations planned? Can you commit to the training schedule and hours required?
A customer calls explaining his issues with him not able to get internet and he is paying for it.You start Troubleshooting following on what the customer informed you. (On a call) How would you explain to a customer which he is unaware from what a router looks like?
Tell me about a time you dealt with a difficult customer? How did you respond?
How do you handle stress?
Why do you want to work for Comcast?
How much ram is good for a gaming computer
Unexpected question... HR didn't tell me about any interviews today. Why are you here?
How do you handle difficult or uncooperative patients?
What you know about Staples? Why you want ti work for Staples?
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