What type of research have you done about NFU Mutual?
Tech Support Engineer Interview Questions
19,266 tech support engineer interview questions shared by candidates
what challenges have you faced
Basically office business scenarios questions, like what would you do if a user calls in and ask you for help regarding a certain problem issue.
whats an ip adress
they were most interested in how I solve mechanical problems on my own
1. Strengths 2. Weakness
There were Basic interview questions.
Interview didn't go into great depth as to technical knowledge as interviewer didn't have significant knowledge in that area. But he did know that the 3 of us in the group he interviewed had completed the top ranked training program in the U.S. Questions that were asked tended to be to see if I had experience on the specific brands of equipment utilized in their facilities. What equipment I had experience working on and specific about our training but not to a large degree as he was aware it was the industry gold standard.
Asked what a Windows XP Bluescreen was..
Willingness for advancement with continuing education. Willingness to also work on-call emergency.
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