Technical Advisor Interview Questions

41,062 technical advisor interview questions shared by candidates

Roll Play: I'm at a coffee shop with a study group from school. My professor sent me an email with an audio file for us to listen to and discuss. However, when I open the file, I have no sound. It looks like it's playing, but I don't hear anything.
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Apple At Home Advisor

Interviewed at Apple

4.1
May 28, 2015

Roll Play: I'm at a coffee shop with a study group from school. My professor sent me an email with an audio file for us to listen to and discuss. However, when I open the file, I have no sound. It looks like it's playing, but I don't hear anything.

- If a customer called to cancel their booking, how would you retain that booking? - What are 3 good things and 3 bad things about your CV? - What do you do to relax after a tiring call/day - What would you do if the communication between yourself and your co-worker broke down, what would you do to repair it? - What were the positives of your last job and what were the negatives? - What was one time you were really under pressure and how did you overcome it
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Customer Advisor

Interviewed at Booking.com

4.1
Jun 14, 2016

- If a customer called to cancel their booking, how would you retain that booking? - What are 3 good things and 3 bad things about your CV? - What do you do to relax after a tiring call/day - What would you do if the communication between yourself and your co-worker broke down, what would you do to repair it? - What were the positives of your last job and what were the negatives? - What was one time you were really under pressure and how did you overcome it

The customer service questions got me. Due to me never really having to deal with that. Also, the tech support questions got me a little. I did not know if they wanted me to solve all the problems right on the phone...
Jan 22, 2013

The customer service questions got me. Due to me never really having to deal with that. Also, the tech support questions got me a little. I did not know if they wanted me to solve all the problems right on the phone...

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