Explain a time where you have gone above and beyond when helping a customer?
Technical Support Agent Interview Questions
24,616 technical support agent interview questions shared by candidates
Am I willing to put in the pride, time, and extra effort often required to get the job done?
They had me explain several situations where i was able to provide customer service in difficult situations
For myself it is the What is your biggest weakness
Situation questions, such as: name a time when you went above and beyond for a customer. They want completely specific answers.
What makes you qualify to be a Service agent
Give example of a time you cross selled
If you had an idea to bring to the team, how would you go about it?
Where do you see yourself in 5 years
I asked for feedback about my chances for getting the job..........................or constructive criticism. I was advised to "just be yourself."
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