Technical Support Agent Interview Questions

40,901 technical support agent interview questions shared by candidates

My interview was fairly straight-forward, the usual questions mostly. I don't remember a lot of them, mainly because it was just a few questions, they'd write down a response after I answered and then I was made to read a script. What made me feel really good is that before I got finished reading said script, he said he'd heard enough; turns out he had been impressed with a large medical term that I'd pronounced without assistance. So I got the job pretty much on the spot.
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Customer Service Agent

Interviewed at Conduent

3
Jun 21, 2017

My interview was fairly straight-forward, the usual questions mostly. I don't remember a lot of them, mainly because it was just a few questions, they'd write down a response after I answered and then I was made to read a script. What made me feel really good is that before I got finished reading said script, he said he'd heard enough; turns out he had been impressed with a large medical term that I'd pronounced without assistance. So I got the job pretty much on the spot.

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