What is your sales experience
Technical Support Agent Interview Questions
40,901 technical support agent interview questions shared by candidates
why do you want to apply for this company?
This stage delved deeper into my technical expertise. I faced a series of technical questions designed to assess my skills and knowledge specific to the position.
They asked me to read some questions
how would you resolve a busy queue give an example when you had a disagreement with a colleague how did you resolve it etc. Example of problem customer How you make a sale and your approach
am I assertive
Can you work an 8 hour shift without a break?
The most difficult questions asked was the particular information as it relates to the job and learning the information as it relates to the job.
If I could work according to their formula (follow a script)
My customer service experience
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