Q: Give details of previous infrastructure and desktop support experience useful to this role and the tools you used.
Technical Support Analyst Interview Questions
1,045 technical support analyst interview questions shared by candidates
Tell me about your self ? Are you willing to work in 24*7 shift? How could we make peace in the world? Etc
How would you deal with a frustrated customer
Write a program to Reverse a liked list.
Background, goals, accomplishments and so on. The basics.
WHAT ARE YOUR MOTIVATIONS FOR THE JOB ?
Tell me about a time when you solved a problem?
Tell me about yourself? Why do you want to work as tech Support Analyst.
What is Jira ? How can u deal with escalation? SAAS LIFECYCLE OF A ticket
If a client insists that a problem is occurring but you can find no evidence what type of questions would you ask the client and how would you handle any escalations
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