Question 1: What is the difference between TCP and UDP? Answer: I explained that TCP is connection-oriented and ensures reliable data transfer with acknowledgment, whereas UDP is connectionless, faster, but does not guarantee delivery. Question 2: Can you describe a time when you solved a technical issue under pressure? Answer: I shared an example from my academic project where I troubleshot a server connection issue during a live demo, explained my step-by-step approach, and highlighted how I resolved it quickly. Question 3: Why do you want to join Kinaxis? Answer: I mentioned my interest in technical support, problem-solving, and the company’s reputation for innovation in supply chain management.
Technical Support Associate Interview Questions
639 technical support associate interview questions shared by candidates
In the technical round, questions centred on D.B.M.S., OOPS, and data structure concepts were asked. For Managerial round the inquiry was connected to how much do you know about the company and job role which they are providing.
without specific examples the technical interviews did make several assumptions that you had worked within their software environment previously.
Tell us about a time you took a risk, made a mistake or failed
Voice and Accent Round - 1) Introduce yourself 2) Why do you want to join us? 3) Tell me something that makes you stand out in a crowd 4) Tell me your strength and weakness
Basic computer knowledge like whats processor, OS, types of OS
The following questions were all asked during the final HR round or the Group discussion round. Describe any difficult work situation you faced and how you overcame it?
General computer background questions, Linux questions, hypothetical client problems, etc.
Q: A question on IP addresses to find the network address from IP and subnet mask?
SNMP and WMI protocols
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