I was asked to give a presentation on one of their products which i have never heard off.
Technical Support Engineer Interview Questions
Technical Support Engineer Interview Questions
In an interview for a technical support engineer, you're likely to face technical questions, troubleshooting hypotheticals, and questions that assess your customer service skills. Interviewers want to know if you can proficiently solve computer problems, have a working knowledge of relevant technology, and be successful when assisting customers with computer problems.
Top Technical Support Engineer Questions & How to Answer
Question 1
Question #1: What do you expect to be doing in a technical support engineer role?
How to answer
How to answer: This question helps the interviewer confirm that you understand the job duties, which have technical and customer service components. Look at the job posting details so that your answer is specific to the company for which you're interviewing.
Question 2
Question #2: What is the difference between SKD and API?
How to answer
How to answer: Interviewers frequently ask technical questions like this one. They're gauging your knowledge of the essential programs and processes you'll be using in your role as a technical support engineer. Your interviewer wants to know that you have the needed knowledge base. Be clear and concise when answering technical or problem-solving questions.
Question 3
Question #3: What do you do when interacting with an unhappy or difficult client?
How to answer
How to answer: Your answer to this question offers you the chance to demonstrate your customer service skills. Talk about how you react in challenging situations. Bring up a successful example from a previous job if you have one. Be sure to demonstrate that you enjoy working with customers.
24,199 technical support engineer interview questions shared by candidates
Essay on Demonetization
In Group discussion they asked about future of Artificial intelligence
Basic mathematics, Reasoning and english
Tell Me abt urself, why do u want to join zoho,why rech support, responsibilities of technical support, how will u prioritize the tickets, How would u handle a frustrated customer, and basic interview qns
grammar questions were asked first round Time period is 1 hr ,email writing and paragraph writing was asked carry a pen and a resume for interview process
WHY ZOHO TELL ME ABOUT YOUSELF
Comfortable with shifts? Especially night shifts.
apti and basic programming and advance programming then hr
Testing communication skills and SQL skills
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