example of situation where one has to deal with an unhappy user? General standard questions... nothing tricky or sneaky. Real assessment of the potential, technically, team-player like, friendly, professional, I believe that's what they are checking as VMware is very customer satisfaction driven
Technical Support Engineer Interview Questions
Technical Support Engineer Interview Questions
In an interview for a technical support engineer, you're likely to face technical questions, troubleshooting hypotheticals, and questions that assess your customer service skills. Interviewers want to know if you can proficiently solve computer problems, have a working knowledge of relevant technology, and be successful when assisting customers with computer problems.
Top Technical Support Engineer Questions & How to Answer
Question #1: What do you expect to be doing in a technical support engineer role?
Question #2: What is the difference between SKD and API?
Question #3: What do you do when interacting with an unhappy or difficult client?
9,823 technical support engineer interview questions shared by candidates
A computer is unable to connect a intranet site, walk me through how you would troubleshoot that?
The interviewer wanted to know the existing job description that I was in and spoke more on that to understand the activity I perform on daily basis
Questions on networking and questions on linux support.
A virtual machine on a shared datastore is experiencing performance issues. Explain the troubleshooting steps.
process flow
Why do you want to Join VMWare Why do you want to leave your current company How many leaves do you want in a Year Other general questions
Why do you want work in Prague in ExxonMobil?
what is the biggest challenge you have faced in your life and how did you handle/face it ?
What is an inode?
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