In an interview for a technical support engineer, you're likely to face technical questions, troubleshooting hypotheticals, and questions that assess your customer service skills. Interviewers want to know if you can proficiently solve computer problems, have a working knowledge of relevant technology, and be successful when assisting customers with computer problems.
Interview was long. 90 minutes split into two parts, technical and behavioral. Was told that Storage wasn't required as they would do training in that area. Interview proceeded to be about 85% storage questions. Other questions were general Linux commands and what they do as well as basic Networking.
Was told Storage experience was not required as they would be training in that area. Interview proceeded to be 90% technical storage questions. other 10% were questions related to Linux commands and what they do as well as basic Networking.
how OSPF works?
explain the differences between iSCSI and Fibre Channel,fibre channel acronyms, iSCSI ports, RDM, differences between NAS and SAN, what's an iNode, name some different typed of SSD, they are BIG into IOPS and what that means, whats a DAG, deploy a server ( VMware or Hyper-V) and connect it to storage whiteboard session. Tell me a time you over-ruled a manager, tell me a time about when you failed, why Pure Storage. they are big into their customer feedback
About you What you know about ib Why do you want to join the company About your past experience What is your biggest achievment Who is your role model
Hpe nss knowlede and exp
What's your most successful/upset experience in your previous job?
interviewer asked me hardware related questions,i was not skilled with it,but mananged to answer.
What was required from you in your last role? How did you handle multitasking?
Saas how many years of trouble shooting
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