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Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
22,171 technical support interview questions shared by candidates
What is a VPN? How do you check if two hosts are connected?
All questions were basic and about experinece
What could make me feel relevant in my work?
why r u looking for change
Why do you feel that you would be successful in this role? Why work for IBM? Have you experience working with targets and working with strict policies and procedures? Example When you have worked in a monitored environment.
scenario 1 a host with a Lyn going though 2fabrics with two switches in each fabric. host loses the lun why?
They asked me to go through a very large log file and isolate a problem using grep.
The most difficult was the practical question was the hardest they just gave just a log with a little bit of background information and told us to find the problem.
This question; it is a technical interview for a technical position. If you do not know high-level SAN infrastructure, RAID technology, high-level networking, at least some Windows and Linux commands and what separates Pure from others - then you do not deserve to work for Pure Storage.
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