How do my previous roles relate to this position?
Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
33,988 technical support interview questions shared by candidates
Name a time you went above and beyond for a customer.
I did not get a chance to get asked questions. I was told that I failed a typing test back in May but I passed the one I took in September. I was not able to move forward with the interview process because I failed a typing test in May even though I passed in September which is more relevant.
The questions were role playing scenarios. First one: “My son was playing with my phone and moved my camera icon to a folder called “photography”. I also noticed a lot of apps in this folder that I don’t want. How can I delete this folder and the apps and put my camera icon back?”
Tell them a little about myself and previous work experience
Explain when I had a difficult time with assisting a customer with an issue.
How flexible my personal time is.
What's the biggest challenge at your current position?
If you have once screen and need to view 2 documents at the same time, how would you accomplish this task?
Given an database table of store items, write an SQL query which returns the the sum of quantity for each type of inventory
Viewing 1041 - 1050 interview questions
See Interview Questions for Similar Jobs
Technical EngineerTechnology SpecialistTracking SpecialistTechnical ConsultantTechnical Service RepresentativeTechnical Services EngineerTechnical AnalystTech Support ManagerTechnical Service SpecialistTechnical ManagerTelecommunications AnalystTechnical SpecialistSystems SpecialistTechnical AssociateTechnical AssistantApplication ScientistTechnical Solutions ConsultantTechnical Services AnalystWindows Administrator