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Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
45,738 technical support interview questions shared by candidates
What do you expect the job to entail?
Describe how you would communicate with a team regarding an issue?
They asked me if I would work for night shifts
Being such a customer oriented position, how do you diffuse an angry customer based on either: previously poor experience, unresolved repeat issues, immediate requests for management.
What is the first question you would ask a client that calls for technical support to better understand their issue?
Why do you want this job?
What do you know about Bloomberg
What you know about the position
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