Most questions were technical, talk about past issues and projects and how I went about troubleshooting and resolving the issues.
Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
45,738 technical support interview questions shared by candidates
What does FTP stand for?
DNS/File permissions
How would you prevent someone attacking a system with x name (I forget what it was) malware?
Q1: Basic networking protocols what i listed on my resume Q2: questions on certifications Q3: Networking troubleshooting scenarios Q4: questions on projects listed in the resume Q5: Genral HR questions
My strongest attributes as a candidate for support team/ technical support, and how I align with a people-focused company culture
How many skeletons can you create in an assembly?
Meaningless conversation only, hiring person full of bad, cheap attitude and brainless manager
yet to process. I have just applied and got call from HR to shedule a call. Before that i want to to check the review so I am here on Glassdoor.
They wanted to know why I chose Canonical.
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