Technical Support Interviews

Technical Support Interview Questions

"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."

22,183 technical support interview questions shared by candidates

Online test: You are the manager of a team and you are given the task of X, but you can't perform it because of Y. What would you do? And 5 answers that you had to order from most to less likely . X/Y can be anything. They were similar at both Skype and recorded video Interview. The Skype is a dialogue with some questions about why did you applied there and why Microsoft, why should you be hired, what can you offer them and what can them offer to you and so on. The Assessment Center Questions: The ones from the soft skills interview were pretty hard. I don't even remember them anymore. Other than that prepaid to answer about you, your hobbies, strengths, weaknesses and about how you see Microsoft Company in today's world. The main thing is to be honest about what you say.
avatar

Technical Support Engineer Intern

Interviewed at Microsoft

4
May 19, 2017

Online test: You are the manager of a team and you are given the task of X, but you can't perform it because of Y. What would you do? And 5 answers that you had to order from most to less likely . X/Y can be anything. They were similar at both Skype and recorded video Interview. The Skype is a dialogue with some questions about why did you applied there and why Microsoft, why should you be hired, what can you offer them and what can them offer to you and so on. The Assessment Center Questions: The ones from the soft skills interview were pretty hard. I don't even remember them anymore. Other than that prepaid to answer about you, your hobbies, strengths, weaknesses and about how you see Microsoft Company in today's world. The main thing is to be honest about what you say.

Viewing 1401 - 1410 interview questions

Glassdoor has 22,183 interview questions and reports from Technical support interviews. Prepare for your interview. Get hired. Love your job.