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Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
22,186 technical support interview questions shared by candidates
Describe the situation where you had to deal with conflicting priorities.
Tell us the best or worst experience from your previous job and what to gained from the experience.
If an end user calls and says they do not have internet connection, what would be the first thing you ask them?
They showed a picture of a windows desktop with the file explorer open. A bunch of file folders had red x's on them. Client is saying he can't connect to these folders. Why?
What is a NAT address?
They just need to know if I am capable for the role.
What is LAN ?
Experienced in technical difficulty regarding my previous work
tell me about your self
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