Basic questions pertaining to the role.
Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
34,049 technical support interview questions shared by candidates
How would I handle a difficult customer?
What is the difference between a function and a stored procedure.
Questions about wood working/steel. I had no experience in either of these things (Had the job description mentioned this was needed, I would not have applied.) All I could say was that I had done wood shop and automotive in high school, but then I received the follow-up question about if I remembered what tools I used. (High school was almost 10 years ago!)
Tell me about a time you went above and beyond the call.
How would you determine how many piano tuners there are in the US.
What is the most part of using Open Source requires you to be careful?
What was my experience with a burgeoning IT department.
Is central server with multiple displays better than multiple personal computers
What did you do in “x”position?
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