Since I am not too technical when I started with them, I was asked what was my troubleshooting experience whenever I don't have internet connection.
Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
33,977 technical support interview questions shared by candidates
They had no unexpected or difficult questions. Probably the only one that could be considered hard is the usual problem customer question.
Examen de mecanografía: Reproducir un memo en inglés. Miden velocidad y efectividad
You type a web address into a browser and hit enter. In detail, describe what technically happens next.
Do you have a backup plan if your power and or internet goes down? (It said you were still expected to work if this happened.)
What's your past experiences?
You are trying to access a file on a shared drive, but cannot (somewhat vague way to phrase question, but that is its intent I suppose)
Can you describe the difference between Outlook & Exchange? How would you describe SharePoint?
give an example of a situation at your last job where you had to deal with an upset cm? what did you do to calm them?
There are two tables: users and countries. Each has two columns. Countries lists a city name and then the country it is in (Moscow : Russia, New York : USA, etc). Users lists an ID and a city name (1 : New York, 2 : Helsinki, etc). Note that there are cities listed in users that do NOT appear in countries. Output a table listing all the IDs and the corresponding countries, but be sure any NULL value is changed to "unknown."
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