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Technical Support Interview Questions

"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."

45,756 technical support interview questions shared by candidates

The questions were pretty standard and focused mainly on my experience and how the previous company I worked for worked. They really wanted someone who worked in a similar fashion. I was also asked whether I have kids.
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Technical Designer

Interviewed at Ulla Johnson

4.5★
Sep 15, 2021

The questions were pretty standard and focused mainly on my experience and how the previous company I worked for worked. They really wanted someone who worked in a similar fashion. I was also asked whether I have kids.

I expected that the job would be FX Artist but the job was Lighting TD and FX TD mixed together as ILM has fx td's and Lighting TD's as the same job, called TD. In every company different software is used so this isn't relevant at ILM as they use proprietary 3D software. However you must be at your A game at film level work with the standard render engines and compositing applications, like Maya, Nuke, Renderman, Arnold, etc.
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Technical Director

Interviewed at Industrial Light & Magic

4.2★
Apr 3, 2014

I expected that the job would be FX Artist but the job was Lighting TD and FX TD mixed together as ILM has fx td's and Lighting TD's as the same job, called TD. In every company different software is used so this isn't relevant at ILM as they use proprietary 3D software. However you must be at your A game at film level work with the standard render engines and compositing applications, like Maya, Nuke, Renderman, Arnold, etc.

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