Personal questions to get to know me, and technical questions to gauge my knowledge.
Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
34,052 technical support interview questions shared by candidates
Tell me about your self?
“Do you know keyboard shortcuts? Like, could you copy and paste using the keyboard? Do you know what ctrl+z does?” Honest to god.
Do you have any experience in tech?
If a page is displaying blank after login, how would you debug issue ?
can you give me SQL query examples
How to troubleshoot the problem (not a single solution but expected variety of possible solutions)
My pass dealing with customers
Talk about a protocol or service or technology which you can talk about in technical detail.
Process and overview of day to day role.
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