"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
A hypothetical situation where I had to read an unfamiliar man page involving a commands and switches I was not familiar with, I had to figure out the correct syntax in a limited amount of time. At the same time I was being asked questions about various other technologies and problems another customer was having. I needed to resolve both issues in an extremely limited time frame.
Easy
How to handle an irate customer?
how you succeeded in a situation where it was hard time for you.?
Can you explain the differences between SFTP, FTPS, HTTP/S and AS2?
The operations round had a flurry of questions fired at me and I really got stuck when I had to explain the RAID arrangement for Hard Drives.
Simple hr questions
Why didn't you peruse PG?
WHY BPO y not technical?
Do you know our company? Tell us about some good things.
Viewing 2551 - 2560 interview questions