Describe a time you turned and angry customer into a happy customer
Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
34,057 technical support interview questions shared by candidates
What are the metrics from your previous company?
Internet speed, words per minute typing, csr assessment
Is it the first time you apply for such a position. And easy language test,
why should we hire you
Skipped interview right into training
How I see myself in ten years
Tell about your career goals
its a type of extempore, they ask me to say something about disadvantage of facebook..
Most of the questions I got on the job had to deal with Antivirus software and it having adverse effects on the machine.
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