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Technical Support Interview Questions

"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."

45,764 technical support interview questions shared by candidates

Many of questions were asked including: - Are you willing to travel abroad frequently? (very likely to be more than 3 months/year) - How will you handle different clients with different needs and deadlines? Mainly to see how you handle things and prioritize. - Do you have a life partner? Mainly to filter out the possibility of complains from your partner when traveling abroad frequently - What is your biggest achievement that you can be proud of? To see if you are aware of your strength and how you overcame your problem - What kind of person are you under big pressure? This is a more psychological question where they observe your body language and your small gestures while you are telling the story.
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Technical Project Manager

Interviewed at Quanta Computer

3.1★
Apr 27, 2018

Many of questions were asked including: - Are you willing to travel abroad frequently? (very likely to be more than 3 months/year) - How will you handle different clients with different needs and deadlines? Mainly to see how you handle things and prioritize. - Do you have a life partner? Mainly to filter out the possibility of complains from your partner when traveling abroad frequently - What is your biggest achievement that you can be proud of? To see if you are aware of your strength and how you overcame your problem - What kind of person are you under big pressure? This is a more psychological question where they observe your body language and your small gestures while you are telling the story.

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