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Technical Support Interviews

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Technical Support Interview Questions

"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."

22,198 technical support interview questions shared by candidates

1. Tell me of a time you went out of your way to help a colleague. Explain what happened and what the results was. 2. Tell me about a project or task you were involved in your current job or past role. Explain what the problem, how you were a part of the project.
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Technical Support Engineer 2

Interviewed at Twilio

3.9★
Aug 20, 2021

1. Tell me of a time you went out of your way to help a colleague. Explain what happened and what the results was. 2. Tell me about a project or task you were involved in your current job or past role. Explain what the problem, how you were a part of the project.

They asked about what brand technology products I used and if I was good at trouble shooting problems with technology products. They also asked, AND THIS IS VERY IMPORTANT, if I am flexible within the week and am I able to keep strict attendance rules.
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Tier I Technical Support

Interviewed at Convergys

2.9★
Jul 18, 2016

They asked about what brand technology products I used and if I was good at trouble shooting problems with technology products. They also asked, AND THIS IS VERY IMPORTANT, if I am flexible within the week and am I able to keep strict attendance rules.

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