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Technical Support Interview Questions

"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."

22,200 technical support interview questions shared by candidates

During the interviews, there was 3 languages being used (English, Cantonese, and Mandarin), and the interviewer changed languages without any notice. No difficult questions being asked. Also, the product presentation was not popular to technical person. Maybe it would be easier to salesperson.
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Technical Support Specialist

Interviewed at NDI (Northern Digital Inc.)

3.1★
Aug 13, 2014

During the interviews, there was 3 languages being used (English, Cantonese, and Mandarin), and the interviewer changed languages without any notice. No difficult questions being asked. Also, the product presentation was not popular to technical person. Maybe it would be easier to salesperson.

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