Describe a time you had to overcome a difficulty?
Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
22,200 technical support interview questions shared by candidates
- 3 Tier Architecture - n Tier Architecture - Query Analysis - Previous Job Details (my role and project) - Why this company - basic sql queries - puzzles - troubleshooting scenarios (what would be your approach)
In my resume said that I've had experience with MPLS VPNs. They asked me about methods for L2VPN establishment, but my experience was with L3.
Basic switching and routing related questions
How do level 1 routers in an ISIS network learn about backbone routes?
Why did you apply to our company? Describe a time when you went above and beyond to help a customer.
Describe a time when you went above and beyond to help a customer.
How do you handle tough situations at work?
Questions was from Avaya CM and ASM
where is data stored
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