Describe a time you dealt with a difficult customer
Technical Support Representative Interview Questions
1,757 technical support representative interview questions shared by candidates
What made me apply for the position?
What did you dislike about your past employer?
They ask you to describe exactly how a call center works. They also ask you some random questions about technology. For example: " what is an LCD TV and what does LCD stand for?" There were maybe three questions like that to make sure you at least have the most basic familiarity with technology.
Just be ready for a behavioral style questions that ask you to demonstrate previous qualifying skills
What is one weakness you have?
What about this position excites you the most?
Not difficult at all.
Why do you think we should hire you ?
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