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Technology Support Interview Questions

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21,448 technology support interview questions shared by candidates

This would depend on the position, however for technical would be a scenario based questions that will test the applicants full ability to understanding the problem, asking the correct questions, applying best knowledge and practices to create a solution that is practical.
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Enterprise Architect: Technology and Infrastructure

Interviewed at MWEB

3.3★
Jan 20, 2014

This would depend on the position, however for technical would be a scenario based questions that will test the applicants full ability to understanding the problem, asking the correct questions, applying best knowledge and practices to create a solution that is practical.

Technical questions: What's the port number for HTTPS, Telnet, RDP and a few others If a printer is not responding to a print job, how to troubleshoot the problem? Citrix XenDesktop question: If a user changed the resolution of his desktop, how can that be changed from the XenDesktop server? How to get control panel other than through GUI without privileged access? How to tell if a machine is virtual or physical?
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Second Level IT Support

Interviewed at Sovereign Business Integration

1.8★
Dec 12, 2015

Technical questions: What's the port number for HTTPS, Telnet, RDP and a few others If a printer is not responding to a print job, how to troubleshoot the problem? Citrix XenDesktop question: If a user changed the resolution of his desktop, how can that be changed from the XenDesktop server? How to get control panel other than through GUI without privileged access? How to tell if a machine is virtual or physical?

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